St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 6 7 8 9 10 11 12 »
Page 9 of 319
 
Review of Complementary Therapies written by
28th April 2023


High wuality reflexology session by kind and compassionate Jenny.


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice in the Home written by a patient
28th April 2023


Emma setterington the assessment nurse was very kind and knowledgeable thank you.


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Adult Bereavement Service
26th April 2023


The lady who did the counselling was lovely, caring, kind and easy to talk to

Suggested improvements
Now the counselling is over. I would have liked to know that someone would phone me from time to time to make sure I’m doing well still. I feel that now it’s over I must just carry on

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Breathlessness written by a family member
23rd April 2023


Lady listened and gave very informative advice.


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Adult Bereavement Service
21st April 2023


I first enbarked on these counciling sessions not quite knowing what to expect and how I could be helped. I was feeling anxious, very low and constantly emotional and felt the world was closing in on me with a big bag cloud over my head. I would wake up every morning waiting for the next thing to happen and I felt surrounded by sadness. I was welcomed at the centre by my PCT and instantly felt that I was in an environment that I could relax and express my thoughts and feelings. I was surprised how much and how quickly I was able to open up it just felt so easy to talk and not be judged and my therapist just listened to my every word. I felt more and more at ease as the weeks went on and found myself again and felt once again a sence of purpose and strength instead of someone that was on a merry-go-round that I could not get off or break the cycle. I have learnt so much about myself and how best to cope with grief and also help others through this process. I know that I will experience grief again in my life as this is part of life but I know I am a stronger person for having my sessions and for this I am so so grateful. I recommend to anyone going through a difficult time to seek the help that I have through the hospice and my excellent councillor I could not of achieved this without you.

Suggested improvements
I honestly don't think that there was anyone better that I could have seen and anything be done better.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Complementary Therapies written by a patient
20th April 2023


The therapy (massage) I received was very good indeed.

Suggested improvements
Nothing as far as I am concerned.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Complementary Therapies written by a patient
20th April 2023


The reflexology I had was so relaxing. It make me feel more acceptable to my illness.

Suggested improvements
Nothing could have been better.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Adult Bereavement Service
16th April 2023


I was very happy with the support I received. Knowing I had the ability to use a free service was invaluable in my current situation and for it to be at such a high standard, I could not ask for anymore. I hope this is maintained to help anyone else.

Suggested improvements
There were some slight hiccups regarding booking appointments. This was unavoidable as (rightfully so) they contacted me through a private number so sometimes if I missed a call, or if they were late, I was unable to call back.straight away.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Hospice in the Home written by a patient
16th April 2023


All questions answered in a kind, way. Nothing rushed or considerate an important. Everything done in a thoughtful manner.


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Breathlessness written by a patient
14th April 2023


There was plenty of time to discuss my problems on a one to one basis without being rushed.

Suggested improvements
Nothing. All very satisfactory of am very happy, and felt grateful to receive some help thank you.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
« 6 7 8 9 10 11 12 »
Page 9 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p